Keynotes

Setting the Course

Set a direction.
Inspire movement.
Transform the relationship.

The Wind Rose keynotes invite teams to step beyond day-to-day operations, take a broader perspective, and see the client relationship through a new lens.

Rooted in the codes of luxury and relational excellence, each conference combines anecdotes, storytelling and unexpected connections across industries to explore the client experience, the art of conversation and the power of relational presence from a fresh perspective.

Concrete and inspiring, these sessions open up new perspectives and equip teams with practical insights they can immediately bring into their everyday interactions.

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AN IMMERSIVE KEYNOTE

Keynote at ICICLE with Maia-Be

Keynote at L’ESG LUXE

Keynote at La Samaritaine

A LUXURY-INSPIRED APPROACH, DESIGNED FOR EVERY SECTOR

Storytelling and anecdotes

Listening and interaction

Inspiring parallels

Practical applications

SETTING A COURSE FOR YOUR TEAMS

The Wind Rose keynotes invite teams to step back from day-to-day operations and gain perspective.

Through anecdotes, storytelling and cross-sector parallels, Constance shares a concrete, inspiring vision of premium client relationships.

Whether the focus is customer experience, the art of conversation or relational posture, each session opens up new perspectives that can be applied straight away.

NO THANK YOU, I’M JUST LOOKING

A conference inspired by an internationally published book

Through her book ‘No thank you, I’m just looking’, Constance Calvet explores the dynamics of client relationships, the art of conversation and the codes of luxury.

Translated into several languages, the book provides the foundation for an engaging conference bringing together real-life anecdotes, case studies and practical applications.

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A FEW KEYNOTE TOPICS

Premium Client Experience
Building loyalty through attentiveness, active listening and anticipation to create memorable experiences.

The Art of Conversation
Creating meaningful connections and fostering authentic, engaging dialogue.

French Etiquette
Exploring the codes of savoir-vivre and the relational elegance.

The Art of Clienteling
Building lasting, personalised relationships with clients.

From Conversation to Conversion
Understanding how the quality of the relationship shapes the client’s decision.

From Storytelling to Story making
Creating experiences that inspire clients to become true ambassadors.

‘No thank you, I’m just looking’
A keynote inspired by Constance Calvet’s book (TedTalk format).

Cross-Cultural Communication
Understand behaviours and expectations across cultures to create stronger connections.

THE COLLECTIVE IN ACTION

Each keynote can be enriched by the expertise of The Wind Rose collective members,
depending on the goals of your event, your teams and your audience.